Your Question Answered Here

Frequently Asked Questions

What forms of payment are accepted?

We accept payments via Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, and Shop Pay.

How do I know if my payment has been received?

Upon completion, you'll receive an automated email confirming your order.

Please keep this email until you receive your package. If you don't see it, check your spam or junk folder.

How can I track my shipment?

Once your order is shipped, you will receive a shipment confirmation number within 1 to 3 business days via email, which allows you to track your package.

How long does it take for orders to be processed before shipping?

All orders are processed within 1–2 business days. Please note that processing does not occur on weekends or holidays.

What are your shipping rates and estimated delivery times?

We offer standard free shipping with an estimated delivery time of 5–8 business days for all orders.

Do you ship internationally?

No, we currently only ship within the UK.

How can i contact customer support

You can reach our customer support team via the contact form on our website or by emailing us directly at contact@glamshines.com.